What does single item/customer return mean?

A "single item" or "customer return" is an item that has already been unpacked for demonstration purposes in a shop or has been received as a return under the 14-day right of cancellation.

The item is in new condition, is delivered in the original packaging and is technically flawless. If this is not explicitly stated, the goods show no signs of use.
By opening the original packaging/seal, we are therefore not offering the item as immaculate new goods.

"Single items / used single items / customer returns" do not differ from new goods in terms of warranty or guarantee claims. Of course, the right to the legal revocation of 14 days from receipt of the goods exists.