Olympus PRO SERVICE Package Advanced 1 year

The Premium Service Program for your Olympus OM-D E-M1 Mark II and your M.ZUIKO DIGITAL lenses was developed with the needs of professional photographers in mind. It offers you optimal conditions under which you can concentrate on your core competence: inspiring photos.

Register your Olympus OM-D E-M1 Mark II + M.ZUIKO DIGITAL lenses and activate PRO Service in MyOLYMPUS.

Priority Customer Service
OLYMPUS experts provide prioritized support for any issue related to your professional shooting system - by phone, email or video call.

Repair service with loaner camera
You'll benefit from free express pickup and priority, extra-fast repair of your E-M1 Mark II - or borrow professional OM-D equipment while it's being repaired so your shoot can go on as planned.

Regular Maintenance
Your equipment should always be able to perform at its peak. Olympus optimizes the performance of your products and cleans them so they're like new on your next shoot.

PRO Support
After you activate your PRO Service package on MyOLYMPUS, you will receive a digital identifier that allows you to contact your PRO Support consultant via your preferred communication channel.

Olympus PRO Service "Advanced" for 1 year

MyOLYMPUS recognition mark - Advanced
Dedicated phone hotline - yes
Express email support - 0.5 business days
Video hotline access - Where available
Access to Check & Clean promotions - Where available gbar

PRO Repair Plan
If you are concerned that your recording system is not performing at full capacity, you can easily access a repair plan through your MyOLYMPUS account or contact your PRO Support Advisor.

Express shipping for repairs - Free shipping and returns
Priority, extra fast repairs - 3 business days
Loaner unit for the duration of the repair - After the time for priority repairs has expired
Price advantage for out-of-warranty repairs - -10%
Firmware: Update to latest version - yes
Backup of camera settings - yes

Annual PRO system maintenance schedule
Once a year, PRO support technicians will perform free system maintenance for you, including detailed diagnostics and exterior cleaning. Schedule an appointment with your PRO Support consultant or log in with your MyOLYMPUS account.

System diagnostics - yes
Sensor check - yes
Function check of image stabilization - yes
Resolution test - yes
Shutter test - yes
Lens calibration - yes
Firmware: Update to latest version - yes
Backup of camera settings - yes
Replacement of worn spare parts - yes
Exterior cleaning - yes

Maximum number of products that can be processed in one order
1x camera, 3x lenses