Details
DJI Care Refresh 2 years for DJI Avata 2
Comprehensive protection for DJI products
DJI Care Refresh is a comprehensive and reliable protection against a wide range of accidental damage and natural wear and tear
.- Collision
- Water damage
- Flyaway Incident*
- Normal wear and tear
*To ensure that your aircraft can use the Flyaway replacement service, please first connect your DJI account and your device to the aircraft via the app. Flyaway exchange service cannot be used if the account or device was not bound before the flyaway incident
.Exchange service for peace of mind
You can have your product replaced in the event of an accident for a small fee. The replacement devices are brand new products or equivalent in performance and reliability to brand new products. The use of Flyaway protection consumes 1 replacement option.
- replacement fee €55
- Flyaway protection €205
DJI Care Refresh is now renewable
DJI Care Refresh can beextended to a maximum total term of 3 years no later than 15 days after the expiry of the current contract term.
DJI Care Refresh 2 years: Can be extended for 1 year (at the latest within the 15-day period after the expiry of the current Care protection)
Save valuable time
The new Express option allows you to skip the damage assessment process completely. A DJI Service Center will send you a replacement device immediately after receiving the damaged drone
.Free shipping
DJI will cover the cost of shipping if the product is sent in for replacement
.Exclusive service
DJI Care offers exclusive service channels for technical support, including online chat and telephone hotline. Your inquiries will be forwarded to DJI Care's service channels to provide a speedy replacement
*For more information about DJI Care Refresh Service, please visit the official DJI website and click on Support
.Important note:
DJI Care can only be added and registered with a new purchase or within 48 hours after the first activation at the latest, please note this. You are only purchasing the activation code for registration with DJI. Any service claims or services must be handled directly with DJI. Once the code has been activated, care can no longer be revoked!
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